{"id":69628,"date":"2023-02-27T18:27:26","date_gmt":"2023-02-27T17:27:26","guid":{"rendered":"https:\/\/governobert.terrassa.cat\/transparencia\/?page_id=69628"},"modified":"2026-01-29T12:06:22","modified_gmt":"2026-01-29T11:06:22","slug":"consultas-quejas-y-sugerencias","status":"publish","type":"page","link":"https:\/\/governobert.terrassa.cat\/transparencia\/consultas-quejas-y-sugerencias\/","title":{"rendered":"CONSULTAS, QUEJAS Y SUGERENCIAS"},"content":{"rendered":"<div id=\"pl-69628\"  class=\"panel-layout\" ><div id=\"pg-69628-0\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-69628-0\" ><div id=\"pgc-69628-0-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-69628-0-1\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-69628-0-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"panel-widget-style panel-widget-style-for-69628-0-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p style=\"text-align: justify\">La ciudadan\u00eda tiene derecho a formular quejas, propuestas de actuaci\u00f3n o mejora y sugerencias en relaci\u00f3n al funcionamiento de los servicios municipales, que se pueden formular a trav\u00e9s del <a href=\"https:\/\/aoberta.terrassa.cat\/tramits\/fitxa.jsp?id=5621\" target=\"_blank\" rel=\"noopener\">Buz\u00f3n de Consultas, Quejas y Sugerencias<\/a> que se encuentra en disponible en la Sede Electr\u00f3nica, pero que tambi\u00e9n se pueden presentar de forma presencial en las Oficinas de Atenci\u00f3n Ciudadana. A continuaci\u00f3n encontrar\u00e1n la relaci\u00f3n de las mismas.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-69628-0-2\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><\/div><div id=\"pg-69628-1\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-69628-1\" ><div id=\"pgc-69628-1-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-69628-1-1\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-69628-1-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"panel-widget-style panel-widget-style-for-69628-1-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p><em><strong><span style=\"color: #962920\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ejercicio 2025\u00a0 \u00a0 \u00a0 \u00a0<a href=\"https:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2026\/01\/queixes_estad_25_def.pdf\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-45876 alignnone\" src=\"http:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2019\/05\/ICON_3.jpg\" alt=\"\" width=\"18\" height=\"24\" \/><\/a>\u00a0 \u00a0 \u00a0\u00a0 <\/span><\/strong><\/em><\/p>\n<p><em><strong><span style=\"color: #962920\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ejercicio 2024\u00a0 \u00a0 \u00a0 \u00a0 <a href=\"https:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2025\/02\/queixes_2s_24.pdf\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-45876 alignnone\" src=\"http:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2019\/05\/ICON_3.jpg\" alt=\"\" width=\"18\" height=\"24\" \/><\/a>\u00a0 \u00a0 \u00a0\u00a0 <\/span><\/strong><\/em><\/p>\n<p><em><strong><span style=\"color: #962920\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ejercicio 2023\u00a0 \u00a0 \u00a0 \u00a0 <a href=\"https:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2024\/02\/queixes_23.pdf\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-45876 alignnone\" src=\"http:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2019\/05\/ICON_3.jpg\" alt=\"\" width=\"18\" height=\"24\" \/><\/a>\u00a0 \u00a0 \u00a0\u00a0 <\/span><\/strong><\/em><\/p>\n<p><em><strong><span style=\"color: #962920\">\u00a0 \u00a0 \u00a0 \u00a0 <\/span><\/strong><\/em><em><strong><span style=\"color: #962920\">\u00a0Ejercicio 2022\u00a0 \u00a0 \u00a0 \u00a0 <a href=\"https:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2024\/02\/queixes_22.pdf\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-45876 alignnone\" src=\"http:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2019\/05\/ICON_3.jpg\" alt=\"\" width=\"18\" height=\"24\" \/><\/a>\u00a0 \u00a0 \u00a0\u00a0 <\/span><\/strong><\/em><\/p>\n<p><em><strong><span style=\"color: #962920\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Ejercicio 2021\u00a0 \u00a0 \u00a0 \u00a0 <a href=\"http:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2023\/02\/queixes_4t_21.pdf\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-45876 alignnone\" src=\"http:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2019\/05\/ICON_3.jpg\" alt=\"\" width=\"18\" height=\"24\" \/><\/a>\u00a0 \u00a0 \u00a0\u00a0<\/span><\/strong><\/em><\/p>\n<p style=\"text-align: justify;padding-left: 30px\"><em><strong><span style=\"color: #962920\">Ejercicio 2020\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<a href=\"http:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2023\/02\/queixes_4_20_def.pdf\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-45876 alignnone\" src=\"http:\/\/governobert.terrassa.cat\/transparencia\/wp-content\/uploads\/sites\/2\/2019\/05\/ICON_3.jpg\" alt=\"\" width=\"18\" height=\"24\" \/><\/a>\u00a0 \u00a0 \u00a0 \u00a0<\/span><\/strong><\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-69628-1-2\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><\/div><div id=\"pg-69628-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-69628-2-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-69628-2-1\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-69628-2-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p style=\"text-align: left\"><em><span style=\"color: #808080\">Fecha actualizaci\u00f3n: enero de 2026\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/span><\/em><\/p>\n<p style=\"text-align: left\"><em><span style=\"color: #999999\">Actualizaci\u00f3n anual<\/span><\/em><\/p>\n<h6 style=\"text-align: left\"><span style=\"color: #808080\"><em>Fuente: Diferentes \u00e1reas<\/em><\/span><\/h6>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-69628-2-2\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>La ciudadan\u00eda tiene derecho a formular quejas, propuestas de actuaci\u00f3n o mejora y sugerencias en relaci\u00f3n al funcionamiento de los servicios municipales, que se pueden formular a trav\u00e9s del Buz\u00f3n de Consultas, Quejas y Sugerencias que se encuentra en disponible en la Sede Electr\u00f3nica, pero que tambi\u00e9n se pueden presentar de forma presencial en las &hellip; <a href=\"https:\/\/governobert.terrassa.cat\/transparencia\/consultas-quejas-y-sugerencias\/\" class=\"more-link\">Continua la lectura de <span class=\"screen-reader-text\">CONSULTAS, QUEJAS Y SUGERENCIAS<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-69628","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/governobert.terrassa.cat\/transparencia\/wp-json\/wp\/v2\/pages\/69628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/governobert.terrassa.cat\/transparencia\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/governobert.terrassa.cat\/transparencia\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/governobert.terrassa.cat\/transparencia\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/governobert.terrassa.cat\/transparencia\/wp-json\/wp\/v2\/comments?post=69628"}],"version-history":[{"count":11,"href":"https:\/\/governobert.terrassa.cat\/transparencia\/wp-json\/wp\/v2\/pages\/69628\/revisions"}],"predecessor-version":[{"id":77729,"href":"https:\/\/governobert.terrassa.cat\/transparencia\/wp-json\/wp\/v2\/pages\/69628\/revisions\/77729"}],"wp:attachment":[{"href":"https:\/\/governobert.terrassa.cat\/transparencia\/wp-json\/wp\/v2\/media?parent=69628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}